Enigma Onboarding

Introduction

We're delighted to welcome you to the world of Eversys!

To get you off to the best possible start, we've developed a range of kits, machines and training courses specifically for newcomers.

Below you'll find our different offers, depending on the stage of purchase of your machine(s).

At time of purchase

Mandatory by Eversys for the purchase up to 25 machines in one region.

Park_Machine.ai

1 x Machine Showroom

Enable on-site presentations and remote troubleshooting.

Pocket_Kit.ai

1 x Set of pocket kits (Art. Nr. 117616 and Art. Nr. 117625)

All small parts subject to wear, including small parts essential for machine repairs.

Starter_Kit.ai

1 x Starter kit (Art. Nr. 117689)

All spare parts required for machine repairs.

Prior to the receipt of your machine

It is mandatory to complete an in person technical training performed either at the Eversys factory in Sierre (Switzerland) or on site at your location by one of our technicians.

Barista_Training_2.ai

Introduction Training

Learn the basis of Eversys machines (Training form).

e_Connect.ai

Introduction to Telemetry (e'Connect)

Learn the basis of Eversys Telemetry (Training form).

At any time you can reach out our TechSupport team

Additional spare parts, modules and training developed by our technicians can also be provided at any stage of your Eversys journey.

  • PM kits: All spare parts needed to maintain your machine. Maintenance should be carried out every 12 and 24 months using original Eversys kits.

  • Modules: Make it easy to maintain, repair and troubleshoot your machines.

  • Extensive and regular online training sessions: Keep your team up to date with regular training on existing and new features (Training plan).

  • Customized training: Meet your expectations with customized solutions from Eversys.